August 6, 2024

Modern tools for internal business communication — build up a collaborative workplace

Properly established interaction strategy is extremely important when organizing the company’s work activities, it allows you to more comprehensively organize cooperation between departments and increase productivity. In this article, we will analyze the criteria for choosing the tools suitable for your brand and tell you about relevant instruments of outstanding internal communication for business.

Benefits of effective internal business cooperation

Statistics demonstrate that your firm progress will suffer due to poor inside interaction. 74% of employees believe that they miss company news because of bad internal collaboration. 60% of brands do not have a long-term corporate communications strategy.

If executed correctly, cooperation can shape the culture of the entire corporation, when all are endowed with knowledge, their motivation is high, and the company strengthens trust and mutual understanding with its staff at all levels.

• Improved cooperation: effective connections help clarify expectations and prevent misunderstandings, leading to clearer and more productive communication.
• Increased motivation: through comprehensive collaboration, people can receive recognition and praise for their achievements, which has a positive effect on their motivation and enthusiasm.
• Skill development: receiving and giving feedback supports colleagues to develop their skills and improve their productivity.
• Troubleshooting: interaction allows you to identify problems in your work or processes and find solutions to fix them.

Business leaders report that effective internal communication leads to 64% productivity increase and 49% personnel motivation and confidence growth. Only 7% of companies state that they are in a permanent interactive crisis with employees.

General valuable recommendations for effective corporate communication tools choice

• Create a clear strategy of inside collaboration — describe the aims and the strategy to achieve them.
• Choose simple integration of tools — The more opportunities the tool has to interact with other company instruments, the more effectively they will work together and separately.
• Structure connections for specific goals and objectives — this will help avoid a mess and speed up the information exchange process.
• Employee training and feedback — it is important to understand that it takes some time to adapt to a new internal communication system. After successful implementation, it is necessary to receive comments from the staff and get a collective opinion that will be used for further improvements.
• Ensure transparency of dialogues — this way the processes will proceed faster, and the team will realize their contribution.
• Use daily planning — this is how employees personally monitor their own progress, analyze mistakes and accurately understand their area of responsibility.
• Analyze the results — it is necessary to monitor and evaluate the outcome of the communication channels in order to understand which ones need larger resources, and which ones should be optimized and improved.
• And get feedback — it helps to reduce the distance between the leader and subordinates. It teaches you not to be silent about problems, but to work through them immediately, creating an atmosphere of mutual trust.

Tools to implement to achieve successful internal communication

Key points to consider when choosing corporate instruments — the convenience of personnel should come first, — select various ones for different types of employees – office and remote, selected types of tools should work in synergy, allow Integration with existing software and versatility.

You need to choose easy-to-use solutions that meet all the needs of your business processes. Use modern tools for unified communication:

1. Intranet — it is a centralized portal on a cooperative web site of internal documents and resources, available to employees and partners.

2. Tools for mutual work offer a set of applications such as shared calendars, collaborative document editing, and real-time mutual work on presentations.

3. Project Management Software — an internal communication tool within the company that helps to plan, organize, and track the progress of a project.

4. Voice and video conferences — such resources as Zoom and Microsoft Teams are the most modern and popular tools for corporate video conferencing: they allow people to communicate and see each other in real time, even being in different countries.

5. File sharing systems allow access to the most recent versions of files and helps to avoid confusion and improve internal communication.

6. Knowledge management systems — it helps to collect, systematize and share collective knowledge.

7. Customer Relationship Management Systems — CRMs, for example, Salesforce, Zoho CRM, Hubspot, allow different departments, such as sales, customer service and marketing, to collaborate and share ideas.

8. Communication channels provide instant messaging, file sharing, and the creation of channels or groups for organized discussions. Regardless of the location of the team members, these platforms allow everyone to stay connected.

ImLink platform provides efficient communication with clients across a range of popular solutions: WhatsApp, Viber, FlashCall, OTP Call, SMS. Choose the best business communication channel for your company, complete the form on our website and start successful messaging with ImLink Team!