SMS messaging is a convenient communication channel that is easy to configure and use. It is effective for advertising goods and prompt customer informing, as well as for confirming an account or a registration on the website. Appropriate for commercial and state organizations.
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According to statistics, 95% of subscribers open an incoming message within the first 3 minutes after receiving.
A mobile phone is always at hand: a client may reopen a message if necessary, check out a promo address or a bonus balance.
In contrast to outdoor advertising, audio and video clips, SMS messaging does not require additional preparation, such as hiring professional videographers, getting printed material, etc.
Client information for getting a bonus card or signing up on the website as well as purchase history allow you to divide the customer base into groups which receive different content messaging.
SMS messaging on a mobile operator customer base ensures sending out SMS to clients around you. Combined with additional targeting, it provides the most effective messaging.
What we have:
Sarah is a beauty salon owner.
What we suggest:
Remind of client appointments.
Inform customers on new promo actions.
Tasks:
Increase sales.
Get old clients back.
Attract and keep new customers.
Solution:
Start SMS messaging by notifying clients of upcoming appointments and promo actions.
Sarah integrates ImLink platform with her CRM.
Then she opts an audience segment in her CRM.
As a third step Sarah creates a messaging text.
She sends out messages to her clients.
Finally, Sarah gets the conversion results and increases a number of appointments.
By CRM automatic messaging, beauty salon managers have free time for other tasks. The number of clients who made an appointment but did not come, has decreased by 15%. With promo action messaging, 27% of customers left have returned.
Set up messaging cascading via all provided channels (such as FlashCall, WhatsApp, Viber, SMS)
The system analyzes the contact base and send messages via the most profitable channel. Single API to reach your goals.
ImLink offers a messaging platform via various communication channels. Interact with your customers in a convenient format. Reliability, flexibility and benefits are our top priorities.
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